Returns & Exchanges

At MOOVES, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel in its original packaging. If your fit isn't perfect, our streamlined exchange process ensures you get the style you want without the wait.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items with all original tags attached and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing