Frequently Asked Questions

Everything you need to know about your MOOVES experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for all domestic orders.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.

Are your materials sustainably sourced?

At MOOVES, we prioritize ethical manufacturing. 80% of our current collection is made from recycled polyester or organic cotton to reduce our environmental footprint.

Can I change or cancel my order?

Orders are processed quickly, but we have a 1-hour window after placement where you can modify or cancel your order via your account dashboard.